Experience Creator
Fairgrounds Public Racket Club (Cloverdale)
What we are looking for:
- Customer service experience, ideally in retail or a pro shop
- A friendly, outgoing personality and strong communication skills
- The ability to multitask in a fast-paced environment, with attention to detail
- Basic computer and POS skills
- Comfort working on your own and as part of a team
Job Description:
In this role, you will:
- Welcome members and guests, handle check-ins, and answer questions about court times, memberships and general inquiries
- Help customers choose pickleball equipment, apparel and accessories, and process sales accurately through the point-of-sale system
- Run basic pickleball programming such as round robins and open play
- Keep the pro shop and courts clean and organized, and do routine walkthroughs of the facility
- Look for upsell and cross-sell opportunities, and help with social media when needed
- Resolve customer questions and concerns promptly and courteously, and log any security incidents
- Help with inventory, including receiving, stocking and stock checks
- Posting End Date: November 30, 2026
Additional Information: .
Address: 250 The East Mall